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A Customer Complains: Now What?

Content Type

Course

Duration

4 min

Language

English

Vendor

Syntrio by Mitratech Reseller

Course overview​

It may be cliché, but the customer is always right. It’s important to understand how customer complaints impact business. Effectively handling a customer complaint results in a satisfied and more dedicated customer. In this course, discover what you should be doing to handle customer complaints effectively.

Cource Code

pls15093

Audience

All employees

Format

NA

Who should take this course ?

Why you should take this course ?

Skills: 

Conflict resolutionSpeaking up about concerns

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